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HCIT Consulting
Case Management Solutions

Fix the Case Management Breakdown Slowing Your Hospital with our CEU-accredited, LMS-based course that

gives your clinical teams the foundational case management knowledge they don’t have—and directly impacts discharge, utilization, and length of stay.

HCIT Consulting Services and Solutions

OUR SERVICES

For over 10 years, HCIT Consulting has specialized with technology enabled workflow and process solutions to all aspects of case management. Our current services include:
Remote CM assessments
UR chart audits
Staffing ratio evaluation
Workflow optimization
Onsite training based on findings
Staff augmentation

HCIT Consulting’s LMS Education Solution:

THE HOSPITAL CASE MANAGEMENT FUNDAMENALS

THE PROBLEM

Your hospital already has:
Case managers
Utilization review processes
Discharge protocols
And it’s still broken. Because the real issue is that your staff does not understand case management well enough to understand the principles consistently.
That shows up as:
Delayed discharges
Length of stay creep
Poor post-acute placement
Readmissions tied to wrong level of care placement
Constant miscommunication between teams

THE FIX

The Hospital Case Management Fundamentals
This is not another training program. It is a hospital-wide case management literacy system that gives every discipline the same baseline understanding of how patient progression actually works.
All operating with the same core knowledge and offering CEUs for certain disciplines*.
Nurses*
Physicians
Case managers* (with Ethics)
Social workers*
Therapy teams*
Billing*
Coders*

WHY IT WORKS

Because it solves the actual problem:

Not process. Not staffing.  Understanding.

Once your teams understand the following, everything downstream works better:

  • levels of care
  • transitions of care
  • discharge pathways
  • case management terminology
WHAT IT IS
  • This first of it’s kind, stand-alone LMS Plug and Play course with your current LMS System (such as HealthStream, Workday, etc.)
  • 14 short, self-paced modules
  • ~90 minutes total
  • CEU-accredited
  • Built for interdisciplinary staff
  • Designed for real hospital workflows (not theory)
MODULES INCLUDE:
  • Comprehensive Glossary of Terms (Volumes 1-5)
  • Transitions of Care Planning
  • Palliative & Hospice Care
  • Length of Stay: The Impact of Case Management
  • Avoidable Days
  • The CMS Important Message
KEY BENEFITS
  • Standardized and Scalable Training
  • Includes Onboarding
  • CEU Approved Version
  • Plug and Play to any Learning Management System supporting SCORM files
  • Ask about Customized Content
WHAT CHANGES AFTER DEPLOYMENT
  • Fewer “what is going on with this patient” conversations
  • Clearer discharge planning discussions
  • Better alignment between CM, MDs, and nursing
  • Less confusion around placement and level of care
  • Faster onboarding for new staff

This is the foundation layer your hospital is missing.

Download for More Information

Our Services Outcomes

Increase monthly revenue by $2.4M with optimized prior authorization process improvement.

Identified $2.2M in annual lost revenue and opportunity to increase referrals by 375%.

Discharge Planning software assessment, redesign and reimplementation with an annual savings of $2.3M per year.

Eliminated over 1.2M pieces of paper, and removed the need for offsite storage.

Increased Discharge Planning referrals by 800%.

Process design and CM/DM solution implementation for national medical group, managing over 1.5M patient lives with 850+ CM staff.

Consolidated 150+ programs to 40 programs, 65 clinical processes optimized to 10.

Standardized and streamlined workflow to 125 inpatient and post-acute facilities.

Utilization Management optimization resulting in 10% reduction in LOS, Readmission, Denials and Excess Days in less than 3 months.

83% reduction in dialysis referral processing time.

Gap analysis and ROI resulting in $1,000,000 saved annually in productivity for a $15K interface.

Discharge Planning process optimization increased referrals from 40,000/year to over 550,000 referrals/year.

Streamlined and consolidated the number of ambulatory case management programs by 68%.

Decreased legacy system documentation types by 58% with new process implementation.

Reduced enterprise and local reports by 60%.

Client Testimonials

And that's just a few

“The HCIT Consultant was a pleasure to work with. She went above and beyond to deliver excellent client services in timely and professional manner. Her work product was some of the best I have seen and her knowledge of case management and ways to improve current systems and processes, second to none.”

Joan G. Dentler President & CEO of Avanza Healthcare Strategies

“The HCIT Consultants helped us completely modify our case management philosophy toward planning the patient discharge at the point of admission helping us improve patient flow to reduce our overall length of stay. This process change had a very positive impact on reducing our cost to deliver care and generate much needed bed capacity.”

Edward D. Ricks, MHA CHCIO of Beaufort Memorial Hospital

“HCIT Consulting has been a great resource for our clients to optimize their Allscripts utilization and case management process for continued client satisfaction with our products.”

David Borowski, LCSW Area Vice President for Allscripts/CarePort

“HCIT Consulting has been an invaluable resource to both our regional and national organizations to streamline the patient flow process and capture significant efficiencies within the care coordination areas while implementing our new Case Management solution. This has enabled us to significantly reduce costs, while optimizing the patient outcomes across multiple, diverse populations. HCIT has been integral in helping us redesign and standardize our workflow and content in the outpatient setting and to 125+ inpatient hospitals and skilled nursing facilities. From helping integrate our inpatient care plans with our outpatient EHR to transforming and blue printing our enterprise warehouse and applications reporting, Meredith has helped us achieve many of our project and outcomes goals.”

Sarah Richardson CIO of DaVita Medical Group

HCIT Consulting was an amazing asset to have as we rolled out a completely new platform to replace an outdated legacy system. HCIT helped facilitate appropriate feedback from all markets to ensure standardization and to maximize efficiencies. Too often solutions are built in a vacuum but the Consultant ensured all blind spots were identified and communicated across multiple service lanes and markets.

Dr. Farshid Kazi Medical Director of Population Health and High Risk Programs at Optum
(formerly DaVita Medical Group)

"HCIT was a collaborative and responsive partner when our team needed to swarm on a rapid initiative to support evolving data validation and compliance requirements. The HCIT team was easily able to engage and liaise with our customers and policy makers to deliver a concise and clear plan for our ability to meet evolving needs. The HCIT team was able to help us navigate a new set of guidelines, bringing clarity to a number of questions raised by our teams and customers, ultimately resulting in an actionable plan to accelerate compliance. We would 100% work with HCIT again in the future."

Michael Meucci CEO of Arcadia

HCIT Consulting was able to identify our issues, come up with solutions, instruct Leaders and staff as to what was needed and helped implement the change across SNF, Home Health and Hospice across all services lines. We could not have done it without them!

A. Lynn Kamps, RN, MSN Former Service Area Director Kaiser Permanente, Northern California Division

Our Clients and Partners

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